Introduction

This website is operated by Rebecca Stannett, owner of Rebecca Anne Designs.

In this policy, “we”, “us” and “our” refer to Rebecca Anne Designs.

We are committed to safeguarding the privacy of our website visitors. This privacy policy sets out we use and protect any information that you may give or we may obtain when you use this website.

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website (www.rebeccaannedesigns.co.uk).

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What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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Information we process with your consent

Where there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our business, including our services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

We use Wix to manage enquiries. By submitting our contact form, Wix will share your information with us. We may use your information to correspond with you and send you email marketing communications.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@rebeccaannedesigns.co.uk.

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How we collect this information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why we collect this information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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Cookies that we use

We use cookies to help us to analyse the use and performance of our website and services and to store your preferences in relation to the use of cookies more generally.

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Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

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How we use your personal data

We may process data about your use of our website (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The source of the usage data is Wix Analytics and/or Matomo tracking systems. This usage data may be processed for the purposes of analysing the use of the website.

We may use your email address for emailing newsletters and details of offers or promotions if you have signed up for them. You can unsubscribe at any time by clicking on the unsubscribe button at the foot of any email.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Communication

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Providing your personal data to others

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

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Retaining and deleting personal data

Personal data that we process shall not be kept for longer than is necessary.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject.

If you don't want us to process your data anymore, please contact us at info@rebeccaanndesigns.co.uk or send a letter to Rebecca Anne Designs, Rumwell Hall, Taunton, Somerset TA41EL.

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Security of personal data

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

We will store all your personal data on secure servers, personal computers and in secure manual record-keeping systems.

Data relating to your enquiries that are sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

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Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights

You may instruct us to provide you with any personal information we hold about you.

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

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Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

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Personal data of children

Our website and services are targeted at persons over the age of 18. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

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Newsletters

We may use a data processor to deliver our newsletters and any offers or promotions using your email address. We will ensure that any processor agrees to comply with GDPR.

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Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@rebeccaannedesigns.co.uk or send us a letter to: Rebecca Anne Designs, Rumwell Hall, Taunton, Somerset TA41EL

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Which cookies do you use and why?

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

By continuing to use our website you are agreeing to this policy and providing your consent to our use of cookies in accordance with the terms of this policy.

Here is a list of the cookies we use and why.